Shipping

Delivery

We offer white-glove delivery in Maryland. Once you are at checkout you will be asked to enter your address, if your address is within our delivery area it will give you the option to select delivery! Just enter your address to find out!

In store pick-up

In store pick up is available during open hours. Monday-Saturday 10:00 a.m.- 6:00 p.m.

International Shipping

We Currently do not ship or deliver Internationally.

Return Policy for Mogliazzi Auction City

  1. Damaged New Items:

  • New furniture items can only be returned if they are damaged upon arrival.

  • Customers must notify us within 48 hours of delivery to report any damages.

  • Proof of purchase and evidence of damage, such as photographs, are required.

  • We will arrange for a replacement or repair at no additional cost.

  1. Used Items:

  • All sales of used furniture items are final unless they are damaged upon delivery.

  • Customers must inspect the item upon delivery and report any damages immediately.

  • Proof of purchase and evidence of damage, such as photographs, are required.

  • If the item is damaged upon delivery, we will arrange for a replacement or repair at no additional cost.

  1. Return Authorization:

  • Customers must contact our customer service team to request a return authorization.

  • Returns without prior authorization will not be accepted.

  1. Eligible Return Period:

  • For damaged new items, the return must be requested within 48 hours of delivery.

  • For damaged used items, the return must be requested immediately upon delivery.

  1. Return Process:

  • Once the return authorization is approved, we will provide instructions on how to return the item.

  • The item must be returned in its original condition and packaging.

  1. Refunds or Exchanges:

  • For damaged new items, customers can choose between a refund or a replacement.

  • For damaged used items, we will offer a replacement or repair, depending on availability.

  1. Non-Returnable Items:

  • All other sales of new and used furniture items are final.

  • Mattresses, pillows, or other bedding products due to hygiene reasons.

  • Items purchased in "as-is" condition or designated as final sale are non-returnable.

  1. Store Credit:

  • Store credit may be offered in certain cases instead of a refund or exchange.

  • Store credit is non-transferable and can be used towards future purchases at [Mogliazzzi Auction City].

  1. Policy Changes:

  • [Mogliazzi Auction CIty] reserves the right to modify or update this Return Policy at any time.

  • Changes will be effective upon posting on our website.

Please feel free to reach out to our customer service team if you have any questions or require further assistance.